Terms & Conditions

1. Introduction & Acceptance of Terms

Welcome to RankZee (“Company”, “we”, “our”, or “us”), operated by RankZee Digital Solutions Private Limited, with its registered office at Cyber City Tech Park, Tower B, Sector 44, Gurugram, Haryana - 122003, India. By accessing our website (http://localhost:3000) or contracting for our digital marketing, SEO, paid media, web development, or consulting services, you agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree to these terms, you must discontinue the use of our services immediately. These terms apply to all visitors, clients, users, and others who access or use the Service.

2. Scope of Digital Marketing Services

RankZee provides performance-driven digital marketing solutions including but not limited to:

• Technical Search Engine Optimization (SEO) and Link Acquisition
• Pay-Per-Click Advertising (Google Ads, Bing Ads, YouTube Ads)
• Social Media Marketing & Paid Advertising (Meta Ads, LinkedIn Ads)
• Content Marketing, Copywriting, and Digital PR
• Next.js Web Design, Jamstack Development, and Speed Optimization
• Email Marketing, WhatsApp Business Automation, and Lead Nurturing
• Web Analytics Setup (GA4, GTM), Server-Side Tracking, and CRO

Specific project deliverables, timelines, and budgets are detailed in the respective Client Service Agreement (Statement of Work / SOW) or selected service package.

3. Retainers, Fees & Payment Processing

All fees for services are billed in advance on a monthly or sprint basis as defined in your service agreement. Invoices must be settled within the grace period indicated on the invoice.

Payments are processed securely via authorized third-party PCI-DSS compliant payment gateways, including Razorpay, Stripe, and authorized banking partners. By executing a transaction, you authorize the gateway to charge your chosen payment instrument.

Ad spend budgets (payable to Google, Meta, or third-party networks) are paid directly by the client to the advertising networks or disbursed strictly as pass-through funds without markup.

4. Client Responsibilities & Access

To ensure campaign efficacy, the Client agrees to provide timely access to necessary digital assets, including Google Search Console, Google Analytics 4, Meta Business Manager, tag managers, domain DNS records, and CMS credentials. Delays in granting access or approving strategic collateral may extend milestone timelines.

5. Intellectual Property Rights

Upon receipt of full payment for any completed deliverable, all custom content, graphic designs, proprietary ad copies, and source code generated specifically for the Client shall become the property of the Client.

RankZee retains ownership of pre-existing frameworks, internal methodologies, proprietary algorithms, tools, and code libraries developed prior to or independently of the client engagement.

6. Disclaimers & Performance Realities

Search engines (such as Google) and advertising platforms (such as Meta) update their ranking algorithms and delivery policies autonomously. While RankZee applies industry-best practices and verifiable engineering frameworks, no digital agency can legally or factually guarantee a permanent #1 position on Google or an exact fixed ROAS.

7. Limitation of Liability

To the maximum extent permitted by applicable Indian law, in no event shall RankZee Digital Solutions Private Limited, its directors, employees, or partners be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, or business interruption.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

9. Grievance Officer & Contact Details

In accordance with the Information Technology Act, 2000 and the rules made thereunder: